tk339 Privacy Policy
Your personal information is completely safe with us. Here is a transparent and detailed description of how tk339 collects, stores, and uses your information.
This Privacy Policy ("Policy") describes what personal information is collected when you use the tk339 platform — including the website, app, and related services — how that information is used and kept secure, and what rights you have. By using our services, you agree to the terms of this Policy. tk339 treats your privacy as a top priority and follows international security standards including SSL encryption.
Types of Information Collected
When you register and use services on tk339, we may collect the following types of personal information. Each piece of information is collected for a specific purpose and nothing is collected beyond what is necessary.
- Identity Information: Name, date of birth, national ID or passport number (for identity verification).
- Contact Information: Email address and mobile number (for account verification and security notifications).
- Financial Information: bKash, Nagad, Rocket, or Upay mobile number (for processing transactions — full bank account details are not stored).
- Usage Information: Activity logs on the platform, gaming history, transaction records, and preference data.
- Device and Technical Information: IP address, browser type, operating system, and cookie data.
How Information Is Collected
tk339 collects information through both direct and indirect methods. The main sources of data collection are described below:
- Directly Provided Information: Information you provide when filling out registration forms, going through the identity verification process, and contacting support.
- Automatically Collected Information: Data collected through cookies, web beacons, and similar technologies when you visit our website and app.
- Third-Party Verification: Confirmation information received from identity or financial verification service providers to meet legal obligations.
We do not collect sensitive information — such as religion, political opinion, or health data — without your consent.
Purpose of Using Information
Collected information is used only for specific and legitimate purposes. tk339 uses your personal information for the following:
- Account Management and Verification: Ensuring registration, login, and identity verification.
- Service Delivery: Accepting deposits, processing withdrawals, and running gaming services smoothly.
- Security and Fraud Prevention: Detecting suspicious activity on accounts and taking necessary steps to prevent money laundering.
- Legal Compliance: Maintaining records and cooperating with authorities in accordance with applicable laws and regulations.
- Communication and Support: Sending transaction notifications, security alerts, and providing support services.
- Service Improvement: Analysing user experience to improve the quality of the platform.
- Promotional Communication (with consent): Sending bonus offers and promotional updates if you have given consent.
Your information is not used for any purpose beyond those listed above. If your information needs to be used for any new purpose, you will be informed in advance and consent will be obtained where required.
Information Sharing and Third Parties
tk339 does not sell your personal information commercially and does not share it with unauthorised third parties. However, limited information may be shared in specific circumstances:
- Service Facilitators: Payment processors (bKash, Nagad, Rocket, Upay), identity verification services, and technology infrastructure partners — only the information necessary to provide the service.
- Legal Authorities: Disclosure of information in accordance with court orders, legal obligations, or government requests.
- Corporate Changes: Transfer of relevant information in the event of a company merger or acquisition, with prior notice to you.
All third-party service providers are contractually bound to uphold our privacy standards. They may not use the information they receive for any other purpose.
Data Storage and Security
tk339 has adopted international-standard technical and organisational measures to keep your personal information secure:
- SSL Encryption: All data transmissions are secured through 256-bit SSL encryption.
- Firewall and Access Controls: Only authorised staff have access to the information they need.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
- Data Retention Period: Information is retained while your account is active and, after account closure, for a defined period as required by law.
- In the Event of a Data Breach: If a security incident occurs, affected users will be notified in a timely manner in accordance with applicable regulations.
Despite our efforts to protect data, 100% security on the internet cannot be guaranteed. You are therefore advised to use a strong password and keep your login credentials confidential.
Cookie Policy
The tk339 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our site run smoothly.
- Essential Cookies: Required for managing login sessions and security — these cannot be disabled.
- Functional Cookies: For remembering your preferences and language settings.
- Analytics Cookies: For analysing user behaviour to improve services.
You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
Your Rights
As a tk339 user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of what information we hold about you.
- Right to Rectification: You may request correction of incomplete or inaccurate information.
- Right to Erasure: In certain circumstances, you may request deletion of your information (except information required to meet legal obligations).
- Right to Restrict Processing: In certain cases, you may ask us to limit the processing of your information.
- Right to Withdraw Consent: You may withdraw consent for promotional communications at any time.
- Right to Lodge a Complaint: If you are dissatisfied with our privacy practices, you may file a complaint with our support team.
To exercise any of the above rights, contact us via live chat or email us at [email protected]. We will respond to your request within a maximum of 30 working days.
Privacy of Minors
tk339 services are intended for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
If a minor has registered on our platform and we identify this, the account will be closed immediately and the related information will be deleted.
If you become aware that a minor is using our site, please notify us at [email protected].
International Transfer of Information
To deliver our services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:
- The receiving country or organisation maintains adequate data protection standards.
- The necessary contractual safeguards are in place before any transfer.
- The terms of this Privacy Policy continue to apply to the transferred information.
Policy Changes and Updates
tk339 may update this Privacy Policy from time to time. Depending on the nature of the change, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email.
- If you do not agree with the updated policy, you may stop using our services.
Continued use of the service after changes have been made will be taken as your agreement to the updated policy. You are therefore advised to visit this page regularly.
Applicable Law and Jurisdiction
This Privacy Policy and any disputes related to it will be governed by applicable international data protection principles and the laws of our operating jurisdiction.
If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
The Bengali version of this Privacy Policy is authoritative. In the event of a conflict with any translation or other version, the Bengali version will prevail.
Contact Us
Our support team is always ready to help with any privacy-related questions or requests.
24/7 support available in Bengali. Contact us via live chat from any page on the site.
[email protected]
Instant response via live chat; within a maximum of 30 working days by email.